29.11.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
27.11.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very happy with front of house team. Very warm, friendly and helpful. Room to the front of the hotel (overlooking the lane way where the entrance is, was quite noisy, which is a shame as I would have liked to have given a higher rating for comfort of accommodation.
Hi John Thanks for your detailed response, we have lots of different bedroom and apartment options and have invested heavily in sound proofing and guest comfort in 2017. Thanks again for booking direct. Arthur
21.11.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Thanks Sarah, We appreciate you taking the time to post a review about your experience with us! Thanks for booking direct with us. We look forward to welcoming you back. Arthur
20.11.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
A really enjoyable stay....will definitely return.
Thanks Brendan, What a review! Looking forward to welcoming you back! Don't forget, always book direct, we guarantee our best available rate every time! Regards Arthur
15.11.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Laura, Thanks a million for posting!! We look forward to welcoming you back! Book direct for our guaranteed best rate! Regards Arthur Little General Manager
Response:
Thank you for posting!! We love to hear guests feedback! Arthur